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Our social policy is focused on supporting events and initiatives which provide various types of assistance to persons or groups in a disadvantaged or difficult position, and on promoting the career orientation and growth of young people.
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These Terms of Use set out the rules applicable to the websites owned by Translation Agency Arte.Doc Ltd.

Each person (hereinafter “User”) who visits the website on address http://artedoc.com ( „the Website“), and accessed the information and services contained therein (“Content”), property of Translation and Legalization Agency Arte.Doc Ltd (“the Agency”), consents to be bound by the following Terms of Use and any other terms stated or referred to herein, which are valid at the date of access.

The User using this website undertakes to comply with these Terms of Use, as well as all provisions of Bulgarian and international law.
If the User refuses to fulfill any of the obligations or conditions contained in these Terms of Use, please do not use the Site.

The Agency may amend, partially or in full, the Website, the Contents and the Terms of Use at any time without notice and without obligation to notify the User.

The Agency disclaims any liability of the User has not read these Terms of Use.

1. THE CONTENT OF THE WEBSITE ARTEDOC.COM IS PROPERTY OF ARTE.DOC LTD
1.1. The Contents is accessible for use free of charge for the Users.
1.2. Copying, reproduction, sale, distribution, storage and commercial use of part or all of the content without the prior written consent and permission of the Agency is prohibited.
1.3. The use of software or devices for the purpose of accessing and mass copying of the content on the Website is prohibited.
1.4. Quoting parts of the Content in other websites, social media, discussion boards etc. is allowed, if a link to the source (the Website) is provided.
1.5. It is forbidden to Quoting the content in order to damage, tarnish or undermine the authority and the good name of Translation Agency Arte.Doc Ltd. or anyone's good name and authority.
1.6. In case of violation of the rules described in this and other items of these Terms of Use, the Agency will seek recourse pursuant the relevant administrative and legal order, according to the legislation of the Republic of Bulgaria.
1.7. The Website is accessed via the Internet and mobile networks, which are beyond our control. We are not liable in case of inability to access the Website or for any difficulties or inability to access the Content.

2. THE AGENCY IS NOT LIABLE FOR THE CONTENT OF COMMENTS UNDER ARTICLES, PUBLICATIONS, ETC., AS WELL AS ANY CONTENT PUBLISHED BY USERS
2.1. The content of such comments is the property of the person who published them. The User warrants that they have all the rights to their comments and reviews and that they do not infringe the rights of third parties.
2.2. The following is prohibited, without this list being exhaustive: any political statements, spam, personal attacks, insults, publications related to any discrimination, statements that constitute or incite conduct that may be classified as a crime, the spread of offensive and slanderous messages, all kinds of statements that threaten people's safety.
2.3. The Agency does not tolerate any infringement of intellectual property rights and copyright, immoral and dishonest actions and behavior, as well as any negative and offensive actions by Users of the Website towards each other or towards the Agency.
2.4. Comments and reviews which violate the above Terms of Use will be removed without notice.

3. REFERENCES TO EXTERNAL WEBSITES
3.1. The Content of the Website may contain links (hyperlinks) to other websites that are owned by third parties, not by the Agency. Arte.Doc does not manage these websites or control their content. These links are for the convenience of the User only.
3.2. By using these references, the User is leaving the Website of the Agency.
3.3. The Agency is not liable under any circumstances for any content, terms of use, terms of privacy, cookie policy, etc. on external sites. It is also not liable for any problems with the security or integrity of the data, hardware and software that the User may encounter, and any consequences or losses that may arise as a result of using any third-party websites.
3.4. The use of third-party websites is the sole responsibility of the User.

4. CHANGES TO OUR WEBSITE
4.1. The Agency does not guarantee that the pages, articles and all other content of the Website is free of technical, spelling, punctuation or semantic errors.
4.2. The Agency is not liable for any errors and omissions in the Content.
4.3. The Agency has the right to edit, change, update, correct errors and omissions, add, move and delete parts of or all of the Content, at any time, without having to inform the User.
4.4. The Agency has the right, temporarily or permanently, to terminate, suspend or stop access to parts or all of the Content on the Website or to the entire Website, at any time and for any reason, without notifying the User, in accordance with legal provisions.
4.5. The Website may be inaccessible during periods of maintenance, updates and modifications. The Agency cannot be held liable under any circumstances for interrupted access to the Website.
4.6.  In the event that we are held liable for a loss that is not provided for in the Terms of Use, our liability is limited to specific, actual and direct losses.

5. RESOLUTION OF DISPUTES AND DISAGREEMENTS
5.1. In case of dissatisfaction with the service provided by the Agency, the Users who have used said service should inform Arte.Doc LTD by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. and fill in a Non-Compliance Protocol.
5.2. In case of a dispute between a Client and the Agency, which cannot be resolved after a Non-Compliance Protocol, the Client may use the website ОРС.
5.3.
In case of a dispute between a User and the Agency, which cannot be resolved after a Non-Compliance Protocol, the Client may use the website ОРС.

6. PAYMENTS

6.1. The payment for services provided by the Agency at the request of the User may be made online using one of the following options: card payment, through BORICA, ePay, easyPay, Paysera.
6.2. The payment for services provided by the Agency at the request of the User may be made  by bank using the following details:
6.2.1. Bank: Allianz Bank Bulgaria
6.2.2. IBAN (BGN): BG04BUIN74441095232618
6.2.3. IBAN (EUR): BG51BUIN74441495232612
6.2.4. BIC: BUINBGSF

7. INFORMATION ABOUT TRANSLATION AND LEGALIZATION AGENCY ARTE.DOC LTD:
7.1. Name: ARTE.DOC LTD
7.2. UIC: 131303612
7.3. Responsible person: Tanya Karabasheva
7.4. ARTE.DOC LTD is registered under the VAT Act
7.5. Registered address: city of Sofia, 68 Vasil Levski Blvd.

8. OFFICES OF TRANSLATION AND LEGALIZATION AGENCY ARTE.DOC LTD:
8.1. Office Vitoshka: city of Sofia, 23 Vitosha Blvd., fl. 1, +359 893457698
8.2. Office Zhendov: city of Sofia, 6 Aleksandar Zhendov Blvd., +359 897070484
8.3. Office Stamboliyski: city of Sofia, 87 Aleksandar Stamboliyski Blvd., +359897070487