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Social and environmental policy

Our social policy is focused on supporting events and initiatives which provide various types of assistance to persons or groups in a disadvantaged or difficult position, and on promoting the career orientation and growth of young people.
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Quality control is the milestone of our concept of working processes organization. For this reason we have introduced a quality management system, which covers each stage and each aspect of the relationship between the clients and the provider of translation services – from the enquiry for translation and the placement of the order to effecting the payment, the delivery of the completed translation and any subsequent related actions.
The quality management system in arte.doc is certified by BUREAU VERITAS in compliance with Certificate ISO 9001:2008 and in compliance with the requirements for provision of translation services from European Standard BDS ЕN 15038:2006 “Translation Services – Service Requirements”, which guarantees that all the orders, regardless of the fact whether they are small translations or big international projects, are executed in conformity with the established global and European standards in this business.

The strict compliance with the work schedules, the continuous supervision and control, the use of the best possible technologies and working methods providing optimal task fulfillment, guarantee the constant high quality of the service, whether we are dealing with large projects and/or short deadlines, or we are working with regular workload.

ISO m    Sertifikat en m     2017 11 16 S 2011048 Arte.doc Ltd Сертификат ISO 9001 2015Сертификат ISO 14001 2015