After seeing the benefits of our innovative ARTE 5E system "Guaranteed quality translation", we turned our focus to additional benefits that we can give to our clients:
• Guaranteeing security of the information provided by our clients, by using our own servers, located outside of the company's premises;
• A personally developed online ordering system, which facilitates the process of submitting, paying for, and receiving your translation order. This system saves time and effort for our clients, by eliminating the neccessity of coming in person to one of our offices;
• We have a transparent pricing policy, provided on our website here, which gives the client the opportunity to select the package of sevices that best suit their budget;
• All our translators, editors, and personnel sigh a Deed of confidentiality, guaranteeing the safety of the information and the confidentiality of the performed translation.
The quality management system in arte.doc is certified by BUREAU VERITAS in compliance with Certificate ISO 9001:2008 and in compliance with the requirements for provision of translation services from European Standard BDS ЕN 17100:2015-05 “Translation Services – Service Requirements”, which guarantees that all the orders, regardless of the fact whether they are small translations or big international projects, are executed in conformity with the established global and European standards in this business.
We have built our own ERP system Arte-Manager for managing of translation orders. In it, every translation is filed under its own unique identification number, under which the most appropriate translator, terminological editor, and specific time frame for the project are assigned.
The strict compliance with the work schedules, the continuous supervision and control, the use of the best possible technologies and working methods providing optimal task fulfillment, guarantee the constant high quality of the service, whether we are dealing with large projects and/or short deadlines, or we are working with regular workload.